Merchant Account Manager - Food & Beverage (F&B) Sector

Join a dynamic team dedicated to empowering Food & Beverage (F&B) businesses in Bali’s thriving hospitality scene. As a Merchant Account Manager, you will play a pivotal role in developing and executing business strategies to drive growth for our clients. In this exciting role, you'll work closely with restaurant owners, chefs, and managers to understand their unique needs and challenges, and help them achieve their business goals.

Based in Bali, you'll have the opportunity to work with a diverse range of F&B businesses, from upscale restaurants to casual eateries, and help them navigate the competitive landscape of Bali's hospitality industry. With a strong focus on data-driven decision making, you'll use tools like Google Analytics, Tableau, and Salesforce to track performance, identify trends, and optimize marketing strategies.

📋 Tanggung Jawab Pekerjaan

• Develop and implement marketing strategies to drive customer acquisition and retention for F&B businesses.
• Analyze market trends and competition to identify opportunities for growth and innovation.
• Build and maintain strong relationships with restaurant owners, chefs, and managers to understand their business needs and challenges.
• Collaborate with cross-functional teams to create and execute campaigns that align with business objectives.
• Monitor and report on key performance indicators (KPIs) to measure the effectiveness of marketing efforts.
• Stay up-to-date with industry trends and best practices to ensure our clients remain competitive in the F&B sector.
• Provide regular insights and recommendations to help F&B businesses make data-driven decisions.
• Manage and optimize the budget for marketing campaigns to ensure maximum return on investment (ROI).

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience in marketing or business development, preferably in the F&B sector.
• Strong understanding of digital marketing tools and platforms, including Google Ads, Facebook Ads Manager, and Hootsuite.
• Proficient in data analysis tools such as Google Analytics, Tableau, and Salesforce.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Proven track record of developing and executing successful marketing campaigns.
• Familiarity with the hospitality and tourism industry in Bali is a plus.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

🛠️ Keahlian

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