Bakery Retail Associate - Dona Manis Cake Shop

Join Dona Manis Cake Shop as a Bakery Retail Associate and become part of a passionate team dedicated to delivering exceptional customer experiences in the heart of Bali’s vibrant culinary scene. We’re seeking enthusiastic, customer-focused individuals to represent our brand and create memorable moments for our customers. Based in Badung, Bali, Dona Manis Cake Shop is a beloved local bakery known for its delicious cakes, pastries, and warm hospitality. As a Bakery Retail Associate, you’ll be at the forefront of our operations, ensuring that every customer leaves with a smile and a sweet treat.

In this role, you’ll interact with customers daily, handling transactions, preparing orders, and maintaining a clean and inviting storefront. You’ll also have the opportunity to learn about our baking processes, from mixing ingredients to decorating cakes, gaining a deeper appreciation for the art and science behind each creation. Whether you’re a seasoned retail professional or a newcomer eager to start your career in the food service industry, Dona Manis Cake Shop offers a welcoming environment where your skills and passion can thrive.

📋 Tanggung Jawab Pekerjaan

• Assist customers with product selection and purchases, ensuring a pleasant shopping experience.
• Process transactions accurately using Point of Sale (POS) systems like Square or Toast.
• Prepare and package orders for pickup or delivery, adhering to food safety and quality standards.
• Maintain a clean and organized retail space, including stocking shelves and managing inventory.
• Assist in basic baking tasks, such as mixing ingredients and decorating cakes, under the guidance of senior staff.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Collaborate with the team to ensure smooth daily operations and meet sales targets.
• Follow all health and safety regulations, including food handling and sanitation practices.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in retail, food service, or a related field, preferably in a bakery or similar environment.
• Excellent communication and customer service skills, with the ability to interact professionally with diverse customers.
• Strong organizational skills and attention to detail, especially when handling transactions and inventory.
• Familiarity with basic baking techniques and tools, such as mixing bowls, measuring cups, and decorating equipment.
• Ability to work in a fast-paced environment and meet daily sales targets.
• Willingness to learn and adapt to new tasks and processes.
• High school diploma or equivalent; relevant certifications in baking or food service are a plus.
• Friendly, approachable demeanor and a passion for creating delicious treats.

🛠️ Keahlian

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